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UK Mainland Standard Postage & Packing Only £2.95

About Us This web site is owned and operated by Memory Keepsakes

Our Company details:-

Company Name : Memory Keepsakes

Company number: 04942901

Registered Office

Shakeford Mill
Market Drayton
United Kingdom

Phone: 01630 638342
Fax: 01630 639867
Email: Please use the "Contact Us" button on the catalogue to email us

Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

We accept card payments. If you are shopping from outside the UK, place your order and your card company will convert the transaction from GB Pounds to your own currency.

We accept Visa, Mastercard, Amex, Visa Debt, Visa Electron, Solo & Maestro(Switch).

Your card will be processed by Lloyds TSB Cardnet in partnership with the secure payment service provider SagePay

If you do not wish to send your card details via the internet, you can telephone your card details in person, or we can invoice you for payment by cheque.

If you have made a mistake in your order and cannot correct it in the shopping cart, contact us and we will correct the mistake.

Shipping And Handling Standard Uk Mainland P & P is £2.95

Royal Mail Uk First Class is avaiable as a option at checkout from £3.49

For other locations the Postage & Packing charges are based the weight of the goods ordered, they are automaticaly calculated and are shown at the ckeckout page.
Delivery Schedule Normally all orders placed before 10pm will be shipped the next business day after they are received.
Back Orders The web site is constantly updated so any item that is showing as available to order, should be in stock.

On the extremely rare occasion that an item is unavailable, we will cancel the item and refund your card.(This may take up to 5 days to show on your statement.)
Credit Card Security We use Lloyds TSB Cardnet in partnership with the secure payment service provider SagePay.

When you have completed your order and filled in the contact details in the checkout, you will be transferred to the SagePay secure server to enter your card details using 128 bit encryption.

We only receive notification of payment and do not have access to your card details.They are never stored on our web site or computer systems.
Guarantee We guarantee your satisfaction. <All of our products come with a 30 day no quibble guarantee.>
Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01630 638342 (International +44 01630 638342) or fax us on 01630 639867 or write to us at Shakeford Mill Hinstock Market Drayton Shropshire TF9 2SP United Kingdom
Privacy Policy Memory Keepsakes do not disclose buyers' information to third parties other than for goods delivery purposes.

Cookies are used on this shopping site where they are strictly necessary for the site functionality. They are used to aid navigation, and keep track of the contents of your shopping cart.

If you log into an account, your logged-in status is recorded in a temporary cookie.

If you select the 'remember me' Option in the checkout, a cookie will be used to remember your details.

You can turn off cookies by blocking them in your browser Privacy settings. If you turn off cookies, you will be unable to place orders or benefit from the other features that use them.

Data collected by this site is used to:

a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes
Returns Policy We are confident that you will be satisfied with your order. However if you are not happy with a product you can return the item to us within 7 days for a replacement or refund.

A 10% restocking fee to cover the cost of the initial transaction may be incurred for items that are not faulty. Any items returned must be in resaleable condition in original packaging.